Satrap provides its clients with 5 free email accounts that can be accessed through the company’s webmail platform or through any email app on a computer or mobile device, using IMAP and SMTP. These email accounts can be used for personal or business purposes. However, like most other email services, Satrap has placed limits on its mail servers in order to protect the server’s reputation and prevent abuse. These limits are 20 emails per hour and 100 emails per day. If you need to send a large number of emails for marketing purposes, it is recommended that you use a professional email marketing service such as Mailchimp.
FAQ
Can I get an extra email account?
Yes, for a small monthly fee, we can upgrade your subscription package to include additional email accounts. You can have as many email accounts as you wish. Please contact us to upgrade your subscription and get started with your additional email accounts.
Why does the server have limits on the number of emails that can be sent per day and per hour?
The server has limits in place to prevent it from being used for spamming or other nefarious purposes and to ensure that the server is available for legitimate users. These limits are in place to protect the reputation of the server and to prevent server performance from being impacted by the sending of large quantities of emails.
How can I check how many emails I have sent so far today and this hour?
You can check how many emails you have sent so far today and this hour by checking your email client’s sent folder or by contacting your email administrator.
What happens if I exceed the daily or hourly email limit?
If you exceed the daily email limit, your emails will not be delivered and you may receive an error message. You will need to wait until the next day to send additional emails. If you exceed the hourly email limit, your emails will not be delivered and you may receive an error message. You will need to wait until the next hour to send additional emails.
Can I request an increase in the daily or hourly email limit?
If the reputation of the server is impacted, it can affect the delivery of all emails sent from the server. Your emails may be sent to the recipient’s spam folder, be rejected by the recipient’s server, or in the worst case, the whole server could be blacklisted, which would affect all customers on the same server. It is important to maintain the reputation of the server in order to ensure the successful delivery of emails.
What happens if the server’s reputation is impacted?
If the reputation of the server is impacted, it can affect the delivery of all emails sent from the server. Your emails may be sent to the recipient’s spam folder, be rejected by the recipient’s server, or in the worst case, the whole server could be blacklisted, which would affect all customers on the same server. It is important to maintain the reputation of the server in order to ensure the successful delivery of emails.
If I need to send more than the limit allows, what can I do?
If you need to send a large number of emails, we recommend using a professional email marketing service such as Mailchimp or Hubspot, which are designed to handle large volumes of emails. If you prefer to manage your own mail server, we can offer you a dedicated mail server for a monthly fee. Please contact us for more information.